FAQ

Collection/Postal Information

Several options for postage are available, standard delivery is via Royal Mail 1st class delivery. This is not signed for delivery however a reference number will be obtained and provided should you wish to track your delivery.

Next day delivery is available via DPD at a cost of £5.50.

We currently post to Postcodes in England, Wales, and Scotland.

Should you wish to collect your order this can be arranged from my home address in Halesowen, West Midlands, B63 at an agreed time and day.

How long will my brownies last?

Brownies are handmade fresh to order and will last 7-10 days if stored in an airtight container or in the fridge.

Where are you based?

Halesowen, West Midlands.

Do you cater for dietary requirements?

We certainly do, we currently cater for Vegans, Vegetarians, and Coeliac (Gluten Free).

Our Gluten Free recipes are made from ingredients that do not contain gluten; these may be acceptable/ a substitute for those who are gluten intolerant.

However please note, whilst we are happy to cater for individual dietary requirements, all food is prepared, made and packaged in a kitchen where, nuts, dairy, eggs, gluten, soya and other allergens may be present. Our kitchen is not a nut free kitchen.

Unfortunately we do not have a separate area to prepare these foods.

Please mention when ordering if you have any allergies or intolerances.

Returns

We hope you will be very happy with your brownies and that they taste amazing however if you are unhappy with your purchase please email flosatfiftyfour@outlook.com with your name and order number we will do our utmost to resolve any issues you may have.